Our story

About DarkStoreTracker

We built DarkStoreTracker to answer a question the quick delivery apps never answer clearly: which of them can actually deliver to your home?

How it started

It began at home. One of us would see “not serviceable” on an app while a friend a couple of streets away ordered from the same app without a problem. Fees and minimum orders seemed to change from one address to the next, and nobody could tell us why.

The reason turned out to be the dark store: a small warehouse, closed to shoppers, that serves only the homes within a few kilometres of it. The apps don’t publish where their stores are, and the totals in the news rarely agree. So we started mapping them ourselves, one city and one neighbourhood at a time.

When you want to know about quick delivery where you live, you should get a straight answer, with a date on it.

What we cover

How we work

We are a small, independent team. No quick delivery app, retailer, investor or brand owns or funds us, and nobody can pay for a better ranking. We don’t run ads or sponsored posts.

Spotted something we should know?

Has a store opened, closed or moved near you, or does a number look wrong? Tell us and we’ll check it. Journalists will find figures ready to quote in our press kit.

We never call or message anyone, and we can’t help with orders, refunds, jobs or franchise applications for any app. For those, please contact the app directly.